Frequently Asked Questions - P.I.M

1. What are the requirements for P.I.M. ?

P.I.M. requires you have installed on your computer MS Windows 98 or higher, MS Office XP, or 2003.  If you do not have any of these software applications, please visit our Microsoft Product Page for great deals.

2. Can I transfer P.I.M. from computer to computer or install on multiple machines?  

Ownership of a single license of P.I.M. is per user, per machine.  It cannot be moved from machine to machine without purchasing multiple copies as it would violate the P.I.M. user agreement.  Subsequent licenses can by purchased at a reduced rate.

3. Is the system easy to learn?

Yes.  In today's healthcare environment, staff personnel have many responsibilities.  The increased patient loads and accompanying paperwork is often overwhelming.  New users can be operational in a matter of hours.

4. What computer equipment do I need?  

ABIS software is built on Microsoft Office applications.  MS Office 2002 (XP) or higher is required to implement ABIS applications.  If you do not have MS Office installed on your systems, ABIS can assist you in your purchase at a fraction of retail cost.

5. Will the systems run on a network?

Yes, ABIS solutions run over most networks, including Windows NT, Novell and others.

6. Is P.I.M. expandable?  

Yes, ABIS is committed to expand its product regularly.  You will receive free updates 2-3 times a year.  If P.I.M. is not suited to your business, call us today to build a custom application.

7. What other products and services does ABIS offer?  

ABIS continues to develop its software product line to accommodate many different industries, including sales, retail, fitness, automobile, and more.  ABIS also offers a wide range of IT services, including, networking, troubleshooting, data processing, and more.  If we are unable to provide a service for you, we have a wide range of affiliated partners.

8. Can I share P.I.M. data with other users? 

P.I.M. allows you to share your P.I.M. data with other users or for you to view other user's P.I.M. data.

9. Will P.I.M.  change any functionality of Outlook?  

No, P.I.M. adds to Outlook, but does not change any functionality Outlook already contains.

11. If the forms in my Outlook have been modified, will P.I.M. change or affect these in some way?  

No, we have designed P.I.M. so that it does not interfere with the standard or modified forms that may have been created in your Outlook environment.  They run independent of each other.

12 Why does a pop-up screen always appear when I start Microsoft Outlook?  

This screen only appears in the Trial Version of the software.

13. I receive an error "Microsoft VBScript runtime error '800a01ad' ActiveX component can't create object: 'Scripting.FileSystemObject'" what do I do?  

Visit http://www.microsoft.com/downloads/details.aspx?FamilyId=C717D943-7E4B-4622-86EB-95A22B832CAA&displaylang=en   : download and install Windows Script 5.6 for windows 2000 and XP.

16. I have delegate rights to someone's calendar but when I try to print the calendar I get an error message "The messaging interface has returned an unknown error. If the problem persists, restart Outlook."  

This error will occur if you have been given delegate rights to someone's Calendar but not given rights to their Tasks and are trying to print their calendar using the Daily Style which includes printing task items. The delegate can resolve this problem by modifying the Print style to exclude task items. This can be done by selecting File | Print and clicking on the Define Styles button. Highlight Daily Style and click on the Edit button. Then uncheck the Include TaskPad option and click OK. You will now be able to print the calendar.

17.  P.I.M. is not working, but I see it in my COM Add-in list?

Sometimes, add-ins can be disabled.  To see a list of disabled add-ins: In MS Outlook. click help ->disabled items.

18.  P.I.M. is not assigning patient ID numbers when saving, but I see them in my patients folder?

You must make sure DAO 3.6 is installed.  Follow the directions at http://www.domainpunch.com/support/articles/dao.php and this should resolve this problem.

19.  Why aren't the questions I really want answered here?  

If you cannot find the answer to your questions, please feel free to contact us. We will gladly provide any additional information.

Frequently Asked Questions - O.I.M.

I've purchased a copy of O.I.M., where can I download it?
Will the systems run on a network?
What other products and services does ABIS offer?
Does O.I.M. work with Exchange Public Folders?
If the forms in my Outlook have been modified, will O.I.M. change or affect these in some way?

Why does a pop-up screen always appear when I start MS Outlook?

Is O.I.M. compatible with Non-English versions of MS Outlook?

Why are some of the form fields locked in O.I.M.?

Can I transfer O.I.M. from computer to computer or install on multiple machines?

 

I've purchased a copy of O.I.M., where can I download it?

 

The trial version of O.I.M. is a fully functional version which requires activation before the trial period expires. You must install the trial first, purchase a license, and then activate it. Click Here to download the trial version.

 

Will the systems run on a network?

Yes, ABIS solutions run over most networks, including Windows NT, Novell and others.

Does O.I.M. work with Exchange Public Folders?

Yes, O.I.M. requires some customization from our consulting team to work with Exchange Public Folders.

 

 

 

If the forms in my Outlook have been modified, will O.I.M. change or affect these in some way?

 

No, we have designed O.I.M. so that it does not interfere with the standard or modified forms that may have been created in your Outlook environment.  They run independent of each other.

 

 

 

Why does a pop-up screen always appear when I start Microsoft Outlook?

 

This screen only appears in the Trial Version of the software.

 

 

Is O.I.M. compatible with Non-English version of MS Outlook?
 

Currently, O.I.M. is only compatible with English versions of MS Outlook.
 

 

Why are some of the form fields locked in O.I.M.?

 

Form fields are unlocked upon purchase of a Full Version of O.I.M.
 

Can I transfer from O.I.M. from computer to computer or install on multiple machines?

 

Ownership of a single license of O.I.M. is per user, per machine. It cannot be moved from machine to machine without purchasing multiple copies as it would violate the O.I.M. user agreement. Subsequent licenses can be purchased at a reduced rate.  Please Click Here to view product prices.

 

 

Frequently Asked Questions - P.I.M

I've purchased a copy of P.I.M., where can I download it?
What are the requirements for P.I.M. 2004?
Is ABIS software adaptable to any business?  What if my business grows?
Is the system easy to learn?
What computer equipment do I need?
Will the systems run on a network?
Is P.I.M. expandable?
What other products and services does ABIS offer?
Does it handle billing for my medical specialty?
Does P.I.M. work while I am Offline?
Does P.I.M. work with Exchange Public Folders?
Can I share P.I.M. data with other users?
Will P.I.M. 2004 change any functionality of Outlook?
If the forms in my Outlook have been modified, will P.I.M. change or affect these in some way?

Why does a pop-up screen always appear when I start MS Outlook?
Does P.I.M. 2004 synchronize with my Palm or PDA?

Is P.I.M. 2004 compatible with Non-English versions of MS Outlook?

Why are some of the form fields locked in P.I.M. 2004?

Can I transfer P.I.M. 2004 from computer to computer or install on multiple machines?
Why aren't the questions I really want answered here?

I've purchased a copy of P.I.M., where can I download it?

 

The trial version of P.I.M. is a fully functional version which requires activation before the trial period expires. You must install the trial first, purchase a license, and then activate it. Click Here to download the trial version.

 

 

What are the requirements for P.I.M. 2004?

 

P.I.M. requires you have installed on your computer MS Windows 98 or higher, XP (2002), or 2003.  If you do not have any of these software applications, please visit our Microsoft Product Page for great deals.

 

 

Is ABIS software adaptable to any business?  What if my business grows?

 

Whatever your healthcare organization's size, structure or specialty, ABIS can help.  Our scalable architecture and innovative features were designed specifically to accommodate all providers, from a single computer office to multiple locations.  You can add PCs to your network as your business grows.

 

 

Is the system easy to learn?

 

Yes.  In today's healthcare environment, staff personnel have many responsibilities.  The increased patient loads and accompanying paperwork is often overwhelming.  New users can be operational in a matter of hours.

 

 

What computer equipment do I need?

 

ABIS software is built on Microsoft Office applications.  MS Office 97 and higher is required to implement ABIS applications.  If you do not have MS Office installed on your systems, ABIS can assist you in your purchase at a fraction of retail cost.

 

 

Will the systems run on a network?

 

Yes, ABIS solutions run over most networks, including Windows NT, Novell and others.

 

 

Is P.I.M. expandable?

 

Yes, ABIS is committed to expand its product regularly.  You will receive free updates 2-3 times a year.  If P.I.M. is not suited to your business, call us today to build a custom application.

 

 

What other products and services does ABIS offer?

 

ABIS continues to develop its software product line to accommodate many different industries, including sales, retail, fitness, automobile, and more.  ABIS also offers a wide range of IT services, including, networking, troubleshooting, data processing, and more.  If we are unable to provide a service for you, we have a wide range of affiliated partners.

 

 

Does it handle billing for my medical specialty?

 

Yes, ABIS’s P.I.M. 2004 PRO Version offers billing capabilities.  Our software specialists can custom build a solution for your business.  Chances are, we already a base platform ready for you and can be tailored toward your needs.

 

 

Does P.I.M. work while I am Offline?

 

Yes. P.I.M. works offline or online.

 

 

Does P.I.M. work with Exchange Public Folders?

 

Yes, P.I.M. requires some customization from our consulting team to work with Exchange Public Folders.

 

 

Can I share P.I.M. data with other users?

 

P.I.M. allows you to share your P.I.M. data with other users or for you to view other user’s P.I.M. data. You have control to set access to Read Only, or Read And Write. Data Sharing allows you to view or modify other user’s data along with your own data in P.I.M.; P.I.M. Reports allows you to include other user’s data along with your own data in reports that you can print or save.

 

 

Will P.I.M. 2004 change any functionality of Outlook?

 

No, P.I.M. adds to Outlook, but does not change any functionality Outlook already contains.

 

 

If the forms in my Outlook have been modified, will P.I.M. change or affect these in some way?

 

 

No, we have designed P.I.M. so that it does not interfere with the standard or modified forms that may have been created in your Outlook environment.  They run independent of each other.

 

 

Why does a pop-up screen always appear when I start Microsoft Outlook?

 

This screen only appears in the Trial Version of the software.

 

Does P.I.M. 2004 synchronize with my Palm or PDA?

Yes.  P.I.M. 2004 syncs with your Palm/PDA seamlessly.  Click Here to download instructions.
 

Is P.I.M. 2004 compatible with Non-English version of MS Outlook?
 

Currently, P.I.M. is only compatible with English versions of MS Outlook.
 

 

Why are some of the form fields locked in P.I.M. 2004?

 

Form fields are unlocked upon purchase of a Full Version of P.I.M. 2004.
 

Can I transfer from P.I.M. 2004 from computer to computer or install on multiple machines?

 

Ownership of a single license of P.I.M. is per user, per machine. It cannot be moved from machine to machine without purchasing multiple copies as it would violate the P.I.M. user agreement. Subsequent licenses can be purchased at a reduced rate.  Please Click Here to view product prices.

 

 

 

 

Why aren't the questions I really want answered here?

 

If you cannot find the answer to your questions, please feel free to call us Contact Us. We will gladly provide any additional information.